HOW IT WORKS
Your First Box
Join The Tribe
Join the My FitFix tribe by choosing your preferred product and receive a monthly box to your door filled with premium apparel and accessories.
Customise
Complete a short profile questionnaire to give us the information we need to personalise your box including size, style, colour and workout preferences.
Gear Up
Wait for your first box to arrive. now it’s time to discover and and enjoy your new products, curated to inspire and encourage you on your fitness journey.
THE SUBSCRIPTION CYCLE
How Billing & Shipping Works
Order
You have until the last day of the month to subscribe to receive the following months box. Your first box will be shipped on the 4th of the following month that you subscribed.
Billing
Your first payment will be taken on the day you subscribe. If you are purchasing a subscription as a gift, you have the option to turn off the automatic renewal or keep it on.
Renewal
Subscriptions automatically renew on the 11th of each month. You will receive a notification that your subscription renewal is approaching so you don’t forget.
Example:
If you subscribe between the 1st - 31st of January, your first payment will be on the day which you subscribe.
Your first box which will then be shipped on the 5th of February.
Your subscription will renew on the 11th of February for your next box, which will be shipped on 5th March.
ABOUT SHIPPING
How Packing & Shipping Works
Packing
My FitFix ships boxes across the Globe from its HQ in Bournemouth, UK.
Shipping within the UK is free, but there is a small fee for International shipping.
International
Please allow 1-2 weeks for international shipping, outside of the UK.
In some circumstances, customs and other delays may apply.
UK & Europe
Please allow 3 – 5 days for shipping within the UK, and up to 7 for mainland Europe.
In some circumstances, customs and other delays may apply.