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HOW IT WORKS

Your First Box

Join The Tribe

Join the My FitFix tribe by choosing your preferred product and receive a monthly box to your door filled with premium apparel and accessories. 

Customise

Complete a short profile questionnaire to give us the information we need to personalise your box including size, style, colour and workout preferences. 

Gear Up

Wait for your first box to arrive. now it’s time to discover and and enjoy your new products, curated to inspire and encourage you on your fitness journey.

THE SUBSCRIPTION CYCLE

How Billing & Shipping Works

Order

You have until the last day of the month to subscribe to receive the following months box. Your first box will be shipped on the 4th of the following month that you subscribed.

Billing

Your first payment will be taken on the day you subscribe. If you are purchasing a subscription as a gift, you have the option to turn off the automatic renewal or keep it on.

Renewal

Subscriptions automatically renew on the 11th of each month. You will receive a notification that your subscription renewal is approaching so you don’t forget. 

Example:

If you subscribe between the 1st - 31st of January, your first payment will be on the day which you subscribe.

Your first box which will then be shipped on the 5th of February.

Your subscription will renew on the 11th of February for your next box, which will be shipped on 5th March.

ABOUT SHIPPING

How Packing & Shipping Works

Packing

My FitFix ships boxes across the Globe from its HQ in Bournemouth, UK. 

Shipping within the UK is free, but there is a small fee for International shipping.

International

Please allow 1-2 weeks for international shipping, outside of the UK. 

In some circumstances, customs and other delays may apply.

UK & Europe

Please allow 3 – 5 days for shipping within the UK, and up to 7 for mainland Europe.

In some circumstances, customs and other delays may apply.

A SUBSCRIPTION BOX WORTH HAVING

Focus on achieving your goals while we provide a regular dose of motivation & encouragement.

Still have questions?

Check out our most commonly asked questions!